Digital Transformation
for Express Delivery Businesses
A solution that helps express delivery businesses accelerate operations, reduce costs, and manage everything at their fingertips.
Breakthrough Through Digitization – The Inevitable Evolution for Express Delivery Businesses
The express delivery market is changing every day. Speed, transparency, and cost optimization are three critical survival factors.
However, a majority of businesses still operate manually – recording data in Excel, reconciling COD by hand, or managing delivery routes over the phone.
This leads to a series of challenges for businesses:
- Significant time wasted daily on compiling orders and reports.
- Errors in calculating shipping fees and COD, leading to financial losses and internal conflicts.
- Difficulty tracking the performance of individual employees, routes, and post offices.
- Customers constantly call to ask, “Where is my package?”
Smartway TMS – the digital transformation solution for express delivery businesses – was created to change all of that.
Smartway TMS (Transportation Management System) is an intelligent shipping management software platform specifically designed for express delivery, logistics, and domestic shipping businesses.
The Smartway system operates on both web and mobile apps, seamlessly connecting management, staff, and drivers anytime, anywhere.
The system helps businesses:
- Automate the entire operational process from order intake, processing, and dispatch to delivery, reconciliation, and reporting.
- Reduce manual workload by 40–60%, increasing operational productivity.
- Ensure 100% transparency in operational data, making it easy to monitor and audit.
- Optimize costs and human resources – enabling leaner and more efficient operations.
Pain Points That Smartway TMS
Helps Businesses Solve
Common Pain Points
- Management via Excel and notebooks causes confusion.
- Inability to track order status.
- Manual COD reconciliation is prone to high error rates.
- Fragmented and delayed reporting.
- Lack of control over employee performance.
Smartway's Solutions
- Centralized management with automatic data synchronization.
- GPS location and real-time tracking system.
- Automated reconciliation and precise financial reporting down to the last cent.
- Intuitive dashboard with instant updates.
- Automated KPIs and productivity statistics by shift, route, and branch.
Key Features
That Digitize the Entire Workflow
Order & Delivery Management
- Create orders, import orders from files or partner APIs.
- Track delivery status in real-time.
- Locate driver position and optimize delivery routes.
Financial & COD Reconciliation Management
- Automatically aggregate revenue, expenses, and debts.
- Detailed reports for each transaction and branch.
- Export reconciliation files quickly in just seconds.
Customer & Staff Management
- Manage information, transaction history, and feedback.
- Monitor productivity for each driver and operational team.
- Automated reward points system and KPIs.
Smart Reporting & Analytics
- Overview dashboard: orders, costs, profits.
- Performance charts by day/week/month.
- Automated alert system for unusual errors or discrepancies.
Digital Transformation Deployment Process
with Smartway
Average deployment time: only 3–7 working days.
1
Registration & Current State Assessment
The Smartway team contacts you for free consultation, surveying your current business processes to understand your digitization needs.
2
System Configuration
& Training
Smartway sets up the system, adds branches, users, and delivery routes – while simultaneously training your staff on how to use the software.
3
Trial Run
& Optimization
The business operates on a trial basis for 3–5 days, with Smartway providing close support to handle real-world situations.
4
Official Launch
& Digital Reporting
After stable trial operation, the business officially digitizes its entire process – from order creation to financial reporting.
Smartway TMS Pricing Plans
Standard(*)
499.000VND/month
For businesses with fewer than 10 employees
Features
- OMS
- Reconcile
Premium(**)
1.229.000VND/month
For businesses with 10–100 employees
Features
Includes all Standard Plan features (*), plus:
- Routing
- Multi-branch management.
- Advanced reporting
Enterprise
Contact
For businesses with over 100 employees
Features
Includes all Standard (*) and Premium Plan (**) features, plus:
- Partner API integration
- Integration with existing systems
- Custom features upon request
Frequently Asked Questions (FAQs)
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You can enjoy a 14-day free trial with full access to all software features.
Ready to Digitize Your Business Today!
Get a 1-on-1 Consultation with a Smartway Expert
028 6660 9994
info@smartway24.com
63–65 Dien Bien Phu Building, Gia Dinh Ward, Ho Chi Minh City, Vietnam
