Digital Transformation
for Transportation & Logistics Businesses

A specialized digital transformation solution for the transportation and logistics industry – turning challenges into competitive advantages.

Breakthrough through Digitalization – An Inevitable Transformation for Businesses

In the fiercely competitive transportation and logistics market, speed, transparency, and cost optimization are the three critical factors determining success or failure.

However, most businesses still operate manually – recording data in Excel, reconciling costs by hand, or managing fleets and dispatching orders via phone calls.

Manual processes lead to numerous issues:

  • Spending excessive time compiling daily orders, revenues, and reports.
  • Frequent errors in calculating fees and reconciling COD, causing financial losses and internal conflicts.
  • Difficulty tracking the performance of individual drivers, fleets, and delivery routes.
  • Customers constantly calling to inquire about their order status: “Where is my package?”.

Smartway TMS – a digital transformation solution for transportation and logistics businesses – was created to change all of that.

Smartway TMS (Transportation Management System) is an intelligent delivery management software platform specifically designed for express delivery, logistics, and domestic shipping businesses.

The Smartway system operates on web and mobile apps, enabling seamless connectivity among management, staff, and drivers anytime, anywhere.

The system helps businesses:

  • Automate the entire operation process from order intake, processing, dispatching, delivery, reconciliation to reporting.
  • Reduce manual workload by 40–60%, boosting operational productivity.
  • Ensure 100% transparency of operational data for easy monitoring and auditing.
  • Optimize costs and workforce – enabling leaner, more efficient operations.
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Operational Challenges

Common Pain Points

  • Managing with Excel and notebooks causes confusion.
  • Unable to track order status.
  • Manual COD reconciliation with high error rates.
  • Disjointed and delayed reporting.
  • Lack of control over employee performance.

Smartway’s Solutions

  • Centralized management with automatic data synchronization.
  • GPS positioning system & real-time tracking.
  • Automated reconciliation and precise financial reporting.
  • Intuitive dashboard with instant updates.
  • Automated KPIs and productivity statistics by shift, route, and branch.

Key Features Enabling Full Process Digitalization

• Create orders and import data from files or partner APIs. • Track delivery status in real-time. • Locate drivers and optimize delivery routes.

Order & Delivery Management

• Create orders and import data from files or partner APIs.
• Track delivery status in real-time.
• Locate drivers and optimize delivery routes.
• Automatically compile revenue, expenses, and outstanding payments. • Generate detailed reports for each transaction and branch. • Quickly export reconciliation files in just seconds.

Financial Management & COD Reconciliation

• Automatically compile revenue, expenses, and outstanding payments.
• Generate detailed reports for each transaction and branch.
• Quickly export reconciliation files in just seconds.
• Manage customer information, transaction history, and feedback. • Monitor productivity of each driver and operational team. • Implement an automated rewards system and KPIs.

Customer & Employee Management

• Manage customer information, transaction history, and feedback.
• Monitor productivity of each driver and operational team.
• Implement an automated rewards system and KPIs.
• Overview dashboard: orders, costs, and profits. • Performance charts by day, week, and month. • Automated alerts for any unusual discrepancies.

Intelligent Reporting & Analytics

• Overview dashboard: orders, costs, and profits. • Performance charts by day, week, and month. • Automated alerts for any unusual discrepancies.

Digital Transformation Deployment Process
with Smartway

Average deployment time: only 3–7 working days.

1

Registration & Current State Assessment

The Smartway team contacts you for free consultation, surveying your current business processes to understand your digitization needs.

2

System Configuration
& Training

Smartway sets up the system, adds branches, users, and delivery routes – while simultaneously training your staff on how to use the software.

3

Trial Run
& Optimization

The business operates on a trial basis for 3–5 days, with Smartway providing close support to handle real-world situations.

4

Official Launch
& Digital Reporting

After stable trial operation, the business officially digitizes its entire process – from order creation to financial reporting.

Smartway TMS Pricing Plans

Standard(*)

499.000VND/month
For businesses with fewer than 10 employees

Features

  • OMS
  • Reconcile

Premium(**)

1.229.000VND/month
For businesses with 10–100 employees

Features

Includes all Standard Plan features (*), plus:

  • Routing
  • Multi-branch management.
  • Advanced reporting

Enterprise

Contact
For businesses with over 100 employees

Features

Includes all Standard (*) and Premium Plan (**) features, plus:

  • Partner API integration
  • Integration with existing systems
  • Custom features upon request

Frequently Asked Questions (FAQs)

Ready to Digitize Your Business Today!

Get a 1-on-1 Consultation with a Smartway Expert

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