Digital Transformation
for E-commerce Businesses
A specialized digital transformation solution for the e-commerce sector – turning challenges into competitive advantages.
Accelerate Growth Through Digitalization – The Essential Evolution for E-commerce Enterprises
Thousands of Orders, One Unified Platform. Stop managing manually — start scaling exponentially!
Vietnam’s e-commerce market is more competitive than ever. Order fulfillment speed, logistics cost, and customer experience now determine who leads — and who lags behind.
As your business scales, managing hundreds or thousands of daily orders with spreadsheets or disconnected tools becomes a major bottleneck.
Fragmented Operations Lead to Major Challenges:
- Overloaded staff: Employees burn out from repetitive manual work.
- Order errors: Wrong deliveries, missing orders, or incorrect status updates.
- Hidden costs: Inefficient shipping fees and unmonitored COD discrepancies.
- Customer churn: Late deliveries and poor communication cause dissatisfaction.
Smartway TMS is designed as a technological accelerator — automating operations, reducing costs, and strengthening your competitive edge.
Smartway TMS (Transportation Management System) is an intelligent logistics management platform purpose-built for e-commerce businesses.
We deliver more than just software — a comprehensive solution that digitizes and automates your entire process, from order intake and inventory management to shipment tracking, COD reconciliation, and business analytics.
With Smartway TMS, all operational data is centralized on one unified platform, providing real-time 360° visibility to empower faster, data-driven decisions.
Our Commitment:
- Ease of use: Intuitive interface that your team can master within 1–2 days.
- Powerful integration: Seamless connections to e-commerce platforms (Shopee, Lazada, Tiki), websites, POS systems, and leading couriers.
- Secure & reliable: Data safeguarded on international-standard cloud infrastructure.
- Growth partnership: Continuous updates and feature enhancements aligned with market trends.
Operational Challenges and How Smartway TMS Solves Them
Common Pain Points
- Manual multi-channel order management.
- Rising logistics costs eating into profit margins.
- High return rates and failed deliveries.
- Manual COD reconciliation prone to errors.
- Inaccurate inventory tracking.
- Scattered reports with no actionable insights.
Smartway’s Solutions
- Automatically synchronize multi-channel orders.
- Automatically recommend optimal carriers by cost, speed, and region.
- Real-time shipment tracking.
- Automated COD reconciliation per cycle.
- Real-time multi-warehouse inventory control.
- Interactive dashboards and insightful analytics.
Key Features Powering End-to-End Digital Transformation
Centralized Order Management System (OMS)
Batch processing for confirmation, packing, labeling, and handover.
Smart allocation of orders to warehouse staff.
Financial Management & COD Reconciliation
Detect and alert discrepancies or unfair surcharges.
Ensure transparent and accurate cash flow management.
Accurate Warehouse Management System (WMS)
Track by location, batch, and expiry — ideal for cosmetics and FMCG sectors.
Barcode/QR-enabled inbound, outbound, and stock auditing.
Integrated Shipping Management
Auto-calculate shipping costs and suggest the best carrier based on rules.
Bulk order dispatch via API — no manual input required.
Automated Customer Engagement
Enhance customer experience while reducing support workload.
Smart Reporting & Analytics
Detailed insights into revenue, costs, channel and product performance.
Digital Transformation Deployment Process
with Smartway
Average deployment time: only 3–7 working days.
1
Registration & Current State Assessment
The Smartway team contacts you for free consultation, surveying your current business processes to understand your digitization needs.
2
System Configuration
& Training
Smartway sets up the system, adds branches, users, and delivery routes – while simultaneously training your staff on how to use the software.
3
Trial Run
& Optimization
The business operates on a trial basis for 3–5 days, with Smartway providing close support to handle real-world situations.
4
Official Launch
& Digital Reporting
After stable trial operation, the business officially digitizes its entire process – from order creation to financial reporting.
Smartway TMS Pricing Plans
Standard(*)
499.000VND/month
For businesses with fewer than 10 employees
Features
- OMS
- Reconcile
Premium(**)
1.229.000VND/month
For businesses with 10–100 employees
Features
Includes all Standard Plan features (*), plus:
- Routing
- Multi-branch management.
- Advanced reporting
Enterprise
Contact
For businesses with over 100 employees
Features
Includes all Standard (*) and Premium Plan (**) features, plus:
- Partner API integration
- Integration with existing systems
- Custom features upon request
Frequently Asked Questions (FAQs)
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You can enjoy a 14-day free trial with full access to all software features.
Ready to Digitize Your Business Today!
Get a 1-on-1 Consultation with a Smartway Expert
028 6660 9994
info@smartway24.com
63–65 Dien Bien Phu Building, Gia Dinh Ward, Ho Chi Minh City, Vietnam
