Digitalization International Logistics businesses
A specialized digital solution for the import–export industry – Turning challenges into competitive advantages.
Break Through with Digitalization – The Essential Transformation for Courier Businesses
The express delivery market is evolving every single day. Speed, transparency, and cost efficiency are now the three key factors for survival.
However, most courier companies still operate manually – recording orders in Excel, reconciling COD payments by hand, or managing delivery routes through phone calls – resulting in errors, delays, and a lack of visibility across the entire operation.
This leads to a series of challenges for courier businesses:
- Time-consuming daily order consolidation and manual reporting.
- Errors in freight and COD reconciliation, causing losses and internal conflicts.
- Lack of visibility into employee, route, and branch performance.
- Customers constantly asking: “Where is my package?”
Smartway TMS – the all-in-one digital transformation solution for courier companies – was created to change all of that.
Smartway TMS (Transportation Management System) is an intelligent delivery management platform specifically designed for courier, logistics, and domestic delivery businesses.
Smartway TMS operates on both web and mobile applications, enabling seamless connection between management, staff, and drivers — anytime, anywhere.
The system helps businesses to:
- Automate the entire operation process — from order intake, processing, dispatching, and delivery, to reconciliation and reporting.
- Reduce 40–60% of manual workloads, significantly improving operational productivity.
- Ensure 100% data transparency, allowing easy monitoring and auditing of all activities.
- Optimize costs and workforce, achieving leaner, smarter, and more efficient operations.
Pain Points Smartway TMS Helps Solve
Common Challenges
- Managing operations with Excel or notebooks, leading to confusion and data fragmentation.
- Unable to track shipment status in real time.
- Manual COD reconciliation, prone to errors and delays.
- Scattered, slow, and unreliable reports.
- No visibility into employee performance across routes and branches.
Smartway’s Solutions
- Centralized management with auto-synchronized data across all departments.
- GPS tracking system for real-time shipment monitoring.
- Automated COD reconciliation, ensuring accuracy to every transaction.
- Visual dashboards with instant operational insights.
- Automated KPI tracking, measuring performance by shift, route, and branch.
Key Features
Digitalizing the Entire Delivery Process
Order & Delivery Management
Track delivery status in real time.
Locate drivers and optimize delivery routes for maximum efficiency.
Financial Management & COD Reconciliation
Detailed reports by transaction, branch, or driver.
Generate reconciliation files instantly, with full accuracy.
Customer & Staff Management
Monitor performance of each driver, operation team, or branch.
Automated KPI and reward system for transparent performance tracking.
Intelligent Reporting & Analytics
Performance charts by day, week, or month.
Automated alerts for any operational errors or unusual activity.
Digital Transformation Deployment Process
with Smartway
Average deployment time: only 3–7 working days.
1
Registration & Current State Assessment
The Smartway team contacts you for free consultation, surveying your current business processes to understand your digitization needs.
2
System Configuration
& Training
Smartway sets up the system, adds branches, users, and delivery routes – while simultaneously training your staff on how to use the software.
3
Trial Run
& Optimization
The business operates on a trial basis for 3–5 days, with Smartway providing close support to handle real-world situations.
4
Official Launch
& Digital Reporting
After stable trial operation, the business officially digitizes its entire process – from order creation to financial reporting.
Smartway TMS Pricing Plans
Standard(*)
499.000VND/month
For businesses with fewer than 10 employees
Features
- OMS
- Reconcile
Premium(**)
1.229.000VND/month
For businesses with 10–100 employees
Features
Includes all Standard Plan features (*), plus:
- Routing
- Multi-branch management.
- Advanced reporting
Enterprise
Contact
For businesses with over 100 employees
Features
Includes all Standard (*) and Premium Plan (**) features, plus:
- Partner API integration
- Integration with existing systems
- Custom features upon request
Frequently Asked Questions (FAQs)
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You can enjoy a 14-day free trial with full access to all software features.
Ready to Digitize Your Business Today!
Get a 1-on-1 Consultation with a Smartway Expert
028 6660 9994
info@smartway24.com
63–65 Dien Bien Phu Building, Gia Dinh Ward, Ho Chi Minh City, Vietnam
